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Shipping & Delivery Policy
At Ranchi Mart, we provide fast, reliable, and secure shipping throughout Ranchi and Jharkhand.
Last updated: December 8, 2025
Shipping Summary
Instant
1 Day Delivery
Same day or Next day in Ranchi
Shipping Policy
We strive to deliver your premium products quickly and efficiently. Orders are processed instantly. Transit and delivery times are typically 1 day within Ranchi and Jharkhand. Free shipping applies to orders over ₹500.
Free Shipping
- Free Shipping: Available on orders over ₹500, automatically applied at checkout.
- Standard Shipping Fee: A flat fee of ₹50 applies to orders under ₹500.
Fast Processing
Orders processed instantly. Same-day processing for orders placed before 2:00 PM EST (Monday-Friday).
Free Shipping
Enjoy free shipping on orders over ₹500, with a ₹50 flat fee for smaller orders.
Order Tracking
Real-time tracking provided for all orders. Receive email notifications at every step of the delivery process.
Shipping Costs & Delivery Zones
We offer shipping throughout Ranchi and Jharkhand with free shipping on orders over ₹500.
Free Shipping
Orders over ₹500 qualify for free shipping, automatically applied at checkout.
Standard Shipping
₹50 flat fee for orders under ₹500.
Jharkhand Delivery Coverage
Major Cities:
- • Ranchi (Same day / 1 day)
- • Jamshedpur (1 Day Delivery)
- • Dhanbad (1 Day Delivery)
- • Bokaro (1 Day Delivery)
Other Areas:
- • Other districts (1 Day Delivery)
- • Rural areas (1-2 Days)
Processing & Transit Times
Order Processing Time
0-1 business days (Monday to Friday, excluding US public holidays)
- • Orders placed before 2:00 PM EST: Same-day processing
- • Orders placed after 2:00 PM EST: Next business day processing
- • Weekend orders (Saturday-Sunday): Processed Monday
- • Holiday orders: Processed next business day
Delivery Transit Time
1 Day Delivery within Ranchi & Jharkhand (after processing)
- • Major cities (New York, Los Angeles, Chicago): 2-4 business days
- • Other urban areas: 1-2 business days
- • Remote/rural areas: 2-3 business days
- • P.O. Box addresses: Additional 1-2 business days
Holiday Schedule
No processing or shipping during US public holidays including Thanksgiving, Christmas, New Year, and Independence Day. Orders resume processing the next business day.
Order Tracking & Notifications
Stay informed throughout your order journey with comprehensive tracking and notifications:
Order Confirmation
Immediate email confirmation with order details, estimated processing time, and delivery timeline sent to your registered email address.
Processing Notification
Email notification when your order enters processing, including expected dispatch date and any special handling requirements for products.
Shipping Confirmation
Email with tracking number, carrier information, and estimated delivery date. Track your package in real-time via our website or carrier's portal.
Delivery Updates
Final delivery notification and request for feedback. Option to schedule re-delivery if first attempt is unsuccessful.
Shipping Methods & Carriers
Standard Delivery
Secure packaging with protective materials for products
Insurance coverage up to ₹1000 per package
Signature required upon delivery for security
Carrier Partners
USPS for standard US deliveries
FedEx for express and remote area deliveries
UPS for nationwide deliveries
Delivery Instructions & Requirements
Address Requirements
Complete street address with house/apartment number
Accurate city, state, and ZIP code
Working email for delivery notifications
Apartment/suite number if applicable
Nearest landmark for easier location
Alternative contact person if recipient unavailable
Important Delivery Notes:
- • Recipient must be present to receive the package (signature required)
- • Alternative delivery address can be arranged before dispatch
- • P.O. Box deliveries require additional 1-2 business days
- • Free re-delivery attempted if first delivery fails
Shipping Issues & Solutions
Delayed Deliveries
While we maintain a high on-time delivery rate, delays can occur due to:
- • Extreme weather conditions
- • US public holidays or unforeseen circumstances
- • Incorrect or incomplete delivery addresses
- • Recipient unavailability at delivery time
Solution: Contact [email protected] for immediate assistance and tracking updates.
Lost or Damaged Packages
In the rare event of lost or damaged items:
- • Report within 48 hours of expected delivery date
- • Provide order number and tracking information
- • Include photos of damaged packaging (if applicable)
Resolution: Full refund or immediate replacement, including expedited shipping at no extra cost.
Address Changes
Address modifications possible before dispatch. Contact our support team within 2 hours of order placement.
Service Coverage
Current Coverage: We currently provide shipping services exclusively within Ranchi and Jharkhand to ensure the highest quality delivery experience and maintain product integrity during transit.
Policy Updates & Changes
This shipping policy is reviewed regularly to ensure optimal service delivery:
Policy updates posted 30 days before implementation
Customers notified via email of significant changes
Current version always available on our website
Shipping Support & Inquiries
Our dedicated shipping team is available to assist with any questions about delivery, tracking, or shipping-related concerns.
Shipping Origin
Mobarak apartment, Purulia Rd, Kantatoli, Kathartoli
Ranchi, Jharkhand 834001